Staff Bios

Workers’ Compensation Claims Specialists

Katherine Sullivan W.C.C.P., C.P.D.M., Suzanne Richardson W.C.C.P. and Becky Castro are the Workers’ Compensation Claims Specialists for DiBuduo & DeFendis who function as liaisons between employers, claims adjusters and agents to ensure effective, timely claims management.

For our workers’ compensation policyholders, we are pleased to offer these services:

  • Technical workers’ compensation claims management solutions and recommendations to employers and claims examiners.
  • Training of employers on claims management issues for optimal claims resolution and maximum claims savings.
  • Assist with development of Return to Work programs in coordination with the workers’ compensation carrier.
  • Develop medical provider panels by location for employers to ensure appropriate, cost-effective medical treatment for workers’ compensation injuries and ensure medical control.
  • Communicate all aspects of First Aid.
  • Participate in and conduct claims reviews.

Katherine Sullivan brings to DiBuduo & DeFendis over 20 years of claims adjusting and supervision as a former employee of Kemper Employer Claims Services, Superior National, Fremont Compensation and California Compensation. She earned her Bachelor of Science in Business Administration/Insurance from California State University, Fresno and the Workers’ Compensation certification, C.P.D.M. and W.C.C.P. through I.E.A.

Suzanne Richardson has 23 years of workers’ compensation claims experience that includes claims adjusting and supervision. While at D&D for nearly 7 years as a Workers’ Compensation Claim Specialist, her liaison responsibilities are between the insured and the insurance company to ensure our clients claims are properly opened, processed and closed in a timely fashion, controlling your exposure. She has earned her W.C.C.P., C.P.D.M., C.C.M.P. through IEA, and is an Undergraduate of Science for Registered Nursing at West Hills College Lemoore.

Becky Castro has more than 10 years of claims experience that includes investigating cases to determine compensability, managing litigation issues, negotiations of settlements, analyzing and providing defense settlement authority and preparing and presenting claims review. Becky is bilingual and as a Worker’s Compensation Claim Specialist for D&D, she functions as liaison between employers, claims adjusters and agents to ensure cost effective and timely claims management.

Worker’s Compensation Resources:

Worker’s Compensation Insurance Company Contacts View Information

Important Reporting Notice for Employers for 2013

Employers with 11 or more employees in the previous year — except those in certain low-hazard establishments in the retail, services, finance and real estate sectors (list of exempted establishments, can be found at: View Information — are required to maintain records of work-related injuries and illnesses and post the summary of their records for calendar year 2013.

OSHA currently requires employers to fill out the OSHA 300 log per location and the OSHA 300A: Download PDF The Form 300A must be displayed in a conspicuous place or places where notices to employees are customarily posted. Companies with no injuries and illnesses in 2013 should post the Form 300A with zeros on the total line.